Frequently Asked Questions
Getting Started
Yes, Fabrikatör offers comprehensive onboarding resources for new users, including a free one-to-one onboarding session and an extensive help center filled with valuable information and guidance.
The initial setup of Fabrikatör and the import of your historical order data can take between 15 minutes to a few hours, depending on the size of the data. Once the setup is complete, you can start utilizing Fabrikatör's features and see results in your inventory management process.
Yes, you can migrate from other applications to Fabrikatör. Please contact our support team for assistance with the migration process.
Yes, Fabrikatör supports importing data from Excel and Google Sheets. If you need assistance with importing your data, please feel free to contact our support team.
Yes, we provide live support through the chat feature located at the bottom right corner of our app and website. Our outstanding customer support team consists of supply chain experts who are always available to assist you.
Yes, Fabrikatör can help manage your inventory for both online and offline sales channels as long as you use Shopify POS or track your store inventory on Shopify. This integration allows for seamless inventory management across all your sales channels.
Pricing
Fabrikatör's pricing is structured based on your monthly sales revenue. For stores generating less than $50k per month in gross sales, the cost is $99 per month. For stores with monthly sales between $50k and $200k, the fee is $149 per month. Stores generating between $200k and $400k in sales are charged $350 per month. Fabrikatör also offers a 30-day money-back guarantee for added peace of mind.
Yes, Fabrikatör has a refund policy that includes a 30-day money-back guarantee as well as a 14-day free trial, allowing you to explore the features and benefits of the platform risk-free.
Certainly, you can experience a demo or trial of Fabrikatör before purchasing. You can book a demo with us or visit our demo store at https://fabrikator.myshopify.com/ to explore the platform's features and capabilities.
Payment for Fabrikatör is conveniently integrated into your Shopify billing process. The charges are added directly to your Shopify invoice, so there's no need to provide your credit card details or receive a separate invoice.
Integration and Compatibility
Yes, Fabrikatör works fully in sync with e-commerce platforms. It is currently available for Shopify and Shopify Plus stores. However, we constantly add new integrations so please don’t hesitate to contact us for requesting a new integration.
Absolutely, Fabrikatör supports multi-channel e-commerce businesses. As long as your other sales channels are integrated with Shopify, which serves as the source of truth for order and inventory data, Fabrikatör can effectively manage your inventory across multiple channels.
Yes, Fabrikatör does integrate with warehouse management systems, including Shiphero. We are continuously working on adding more integrations to enhance our compatibility with various warehouse systems.
While Fabrikatör doesn't have a direct integration with accounting solutions at the moment, we offer customizable file export formats that can be easily imported into popular accounting systems such as Quickbooks.
Yes, Fabrikatör seamlessly integrates with Klaviyo, allowing you to effectively manage your inventory and marketing efforts in one place.
Yes, Fabrikatör seamlessly integrates with Klaviyo, allowing you to effectively manage your inventory and marketing efforts in one place.
While we don't have a dedicated mobile app, our web app is fully responsive and accessible on any device, providing you with the flexibility to manage your inventory on the go.
Functionality and Features
Yes, Fabrikatör does support inventory planning for bundle products. We provide inventory forecasting and planning for both individual components and virtual bundles, ensuring accurate inventory management for bundled offerings.
Fabrikatör typically uses the last 12 months of historical data for its analysis. However, if you require data from further back, we can accommodate your request and include older data in our analysis.
Absolutely, automating purchase orders is one of Fabrikatör's core features. You can easily create and share purchase orders with your suppliers, streamlining your inventory management process.
Fabrikatör's forecasting algorithm works by analyzing historical sales and inventory data to determine when, how much, and which products to restock. The algorithm continuously refreshes itself, updating every minute with real-time store data to ensure accurate and up-to-date forecasting.
Yes, Fabrikatör is designed to help you optimize inventory levels, minimizing waste and preventing overstocking. By using our forecasting algorithm and inventory management features, you can maintain the right balance of stock and reduce excess inventory.
Absolutely, Fabrikatör offers customizable reports and analytics, providing valuable insights into your inventory performance. These reports can be tailored to meet your specific needs and help you make informed inventory management decisions.