Case Study

Enhancing Inventory Management with QuickBooks Integration for Shopify Growth: Hello Joyous’ Journey

Discover how 🧼 Hello Joyous 🧼, an organic and sustainable skincare brand, revolutionized its inventory management with Fabrikatör’s advanced features, improving efficiency, optimizing stock levels, and enhancing customer satisfaction.
Hello Joyous

About Hello Joyous

👥 Team Size:  7 | 📍 Canada  | 🧴 Skincare | 🛍️ Shopify

Joy McCarthy and Walker Jordan founded Hello Joyous with a passion for promoting well-being through carefully and sustainably produced skincare products and teas. Their offerings range from organic face, body, and hair products to wellness teas designed to help customers live healthier, more balanced lives. As the brand quickly scaled, managing inventory became a significant challenge, prompting Hello Joyous to seek a more efficient solution.

Fabrikatör has really helped us get on top of our inventory management. It's very user-friendly, feature-rich and support has been quick and super helpful.
Walker Jordan
Walker Jordan
Co-founder of Hello Joyous

Challenges

As Hello Joyous grew, they started to face some inventory management challenges:

🔸 Stock Imbalances

As a store consistently using bundling strategies, managing stock became increasingly challenging. The replenishment of fast-selling and slow-selling products became harder to balance, leading to stock issues like overstocking less popular items and running out of high-demand products.

🔸 Seasonal Demand Fluctuations

As skincare products often experience shifts in demand based on seasonality, accurate forecasting is crucial. However, with Excel's limitations in handling real-time data and insights, Hello Joyous struggled to keep up with these changes, leading to potential stock issues and missed sales opportunities.

🔸 Manual Processes

They used spreadsheets to track their inventory manually, which became inefficient as their Shopify store grew. This method led to inaccuracies and made scaling operations more complex. Additionally, manually importing purchase orders (POs) into QuickBooks added another layer of complexity, increasing the risk of errors and slowing down the financial process.

Due to these inventory challenges, Joy and Walker started looking for a more comprehensive inventory management solution that would allow them to stay ahead of demand and avoid stock issues.

Solutions

After carefully investigating🔍, Hello Joyous partnered with Fabrikatör to overcome their inventory management challenges. Here’s how Fabrikatör helped them overcome these challenges and support the growth of the store:

🔹 Real-time Inventory Visibility

Fabrikatör’s real-time inventory management allowed Hello Joyous to track stock levels accurately. This gave them the power to see what was selling fast and what was not, allowing better inventory decisions and more effective promotions.

🔹 Backorder Feature

With Fabrikatör's backorder feature, Hello Joyous leveraged all sales opportunities, even if something's temporarily out of stock. With backorders, they kept collecting orders and generating cash flow by accepting backorders.

🔹 Balanced Stock with Bundling

With Fabrikatör’s real-time data and forecasting, Hello Joyous optimized their bundling strategy by ensuring the right products were always in stock. They could predict demand more accurately, keeping their fast-selling items available for bundles while avoiding excess stock of slower-moving products. This streamlined their bundling process and improved sales by offering the most appealing combinations without worrying about stock shortages or overstocking.

🔹 Replenishment and Purchase Orders

With Fabrikatör’s automated replenishment feature, Hello Joyous could generate purchase orders based on real data, ensuring they maintained the right stock levels and avoided costly overstocking.

🔹 Quickbooks Integration

Fabrikatör's integration with QuickBooks transformed how Hello Joyous managed their inventory and financials. By syncing real-time inventory data with their accounting system, Hello Joyous could easily track costs, sales, and profits all in one place. This streamlined process eliminated the need for manual data entry, reduced human errors, and provided a clear picture of their financial health, allowing them to make informed decisions quickly and efficiently. The integration ensured that every aspect of their operations, from inventory to accounting, worked perfectly.

What Happened After Hello Joyous Adopted Fabrikatör?

The team experienced:

🧾 Streamlined Operations with Quickbooks

With Fabrikatör & QuickBooks integration, Hello Joyous could fully sync its inventory management with its accounting processes. This integration eliminated the need for manual data entry, automating purchase order imports and ensuring that their financials and stock levels were always aligned. The team could now manage their inventory and financials from a single platform, reducing errors, saving time, and focusing on growth areas like new product launches and customer satisfaction.

📉 Fewer Stockouts, More Sales

Hello Joyous reduced stockouts of top-selling items, ensuring they were always available during peak periods. At the same time, overstock of slower-moving products decreased. They also implemented a backorder system to continue collecting orders during stockout.

🔮 Smarter Demand Forecasting, Smoother Planning

Fabrikatör’s forecasting tools allowed Hello Joyous to plan inventory confidently, particularly during seasonal demand spikes. This led to smoother operations and happier customers.

⚙️ Optimized Inventory Operations, More Focus on Growth

Hello Joyous saved time by eliminating manual inventory tracking, allowing their team to focus on more critical aspects of the business, such as product development and marketing.

💰 Better Inventory Control, More Revenue

Hello Joyous could capitalize on wellness trends with better inventory control and boost their sales during key periods.

Conclusion

Through their partnership with Fabrikatör, Joy, and Walker have transformed Hello Joyous’ inventory management processes, enabling the brand to scale efficiently while maintaining excellent customer service. With advanced forecasting, real-time insights, and streamlined replenishment, Hello Joyous is better equipped to meet customer demands and continue its growth trajectory in the wellness-beauty industry.

Walker Jordan, Co-founder of Hello Joyous:

''Inventory management is critical to the viability of any business, let alone one in it's early growth stages. Fabrikatör has provided us with a streamlined solution that allows us to gain quick, actionable insights—allowing us to scale efficiently.''

Thanks to Fabrikatör, Hello Joyous has resolved inventory challenges and uncovered new growth opportunities, ensuring their customers remain satisfied and their operations run smoothly. With the right tools, Hello Joyous is set to continue positively impacting the wellness world.

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